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Happy teacher helping her students at the elementary school

Accessibility

Commitment to Accessibility

Peterborough Victoria Northumberland and Clarington Catholic District School Board (PVNCCDSB) is committed to ensuring equal access and participation for people with disabilities.  We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.  We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner.  We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

Peterborough Victoria Northumberland and Clarington Catholic District School Board (PVNCCDSB) is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination.

Peterborough Victoria Northumberland and Clarington Catholic District School Board (PVNCCDSB) understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to people with disabilities under any other law.

Peterborough Victoria Northumberland and Clarington Catholic District School Board (PVNCCDSB) is committed to excellence in serving and providing goods, services or facilities to all customers including people with disabilities.

This website is WCAG 2.0 AA Compliant.  If you require a screen reader to access the website the Board recommends the built-in functionality on your computer, Voiceover for Mac or Narrator for Windows.  Mac users can enable Voiceover by typing Command-F5, Windows users can enable Narrator by typing Windows logo key + Ctrl + Enter.

In accordance with O. Reg. 191/11 s. 11 (1-2), PVNCCDSB  welcomes feedback on how we provide accessible customer service.  Customer feedback will help us identify barriers and respond to concerns, AND in accordance with O. Reg. 191/11, s. 12 (3), PVNCCDSB will provide accessible formats and communication supports.

Accessible formats, communication supports, or feedback may be provided in the following ways:

In writing or in person:

PVNCCDSB Catholic Education Centre

1355 Lansdowne Street West

Peterborough, ON K9J 7M3

By emailing us through the link:

By Telephone 705-748-4861

View Accessibility Committee Members

View Accessibility for All Committee Agendas and Minutes

View Accessibility and Barrier Free Multi Year Plan 2022-2023

View Annual Status Report 2022-2023

Accessibility Procedures are linked as outlined below.

Training as noted in Administrative Procedure 818 – Accessibility and Barrier-Free Work Environments: Employees

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We are committed to training all staff and volunteers in accessible customer service, other Ontario’s accessibility standards and aspects of the Ontario Human Rights Code that relate to persons with disabilities.

Training includes:

  • purpose of the Accessibility for Ontarians with Disabilities Act, 2005  and the requirements of the Customer Service Standards
  • how to interact and communicate with people with various types of disabilities
  • how to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person
  • how to use the equipment or devices available on-site or otherwise that may help with providing goods, services or facilities to people with disabilities.
  • what to do if a person with disability is having difficulty in accessing our organization’s good, services or facilities.  We train every person as soon as practicable after being hired and provide training in respect of any changes to the policies.  We maintain records of the training provided including the dates on which the training was provided and the number of individuals to whom it was provided.

Assistive Devices as noted in Administrative Procedure 822 – Accessibility and Barrier-Free Work Environments: Customer Service

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People with disabilities may use their personal assistive devices when accessing our goods, services or facilities.

In cases where the assistive device presents a significant and unavoidable health or safety concern or may not be permitted for other reasons, other measures will be used to ensure the person with a disability can access our goods, services or facilities.

We ensure that our staff are trained and familiar with various assistive devices we have on site or that we provide that may be used by customers with disabilities while accessing our goods, services or facilities.

Communication as noted in Administrative Procedure 822 – Accessibility and Barrier-Free Work Environments: Customer Service

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We communicate with people with disabilities in ways that take into account their disability.  We will work with the person with disaiblities to determine what method of communication works for them.

Service Animals as noted in Administrative Procedure 706 – Service Animals in Schools and Administrative Procedure 822 – Accessibility and Barrier-Free Work Environments: Customer Service

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We welcome people with disabilities and their service animals.  Service animals are allowed on the parts of our premises that are open to the public and third parties.

Support Persons as noted in Administrative Procedure 822 – Accessibility and Barrier-Free Work Environments: Customer Service

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A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.

Notice of Temporary Disruption as noted in Administrative Procedure 821 – Accessibility and Barrier-Free Work Environments: Design of Public Spaces

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In the event of a planned or unexpected disruption to services or facilities for customers with disabilities, this organization will notify customers promptly.  This clearly posted notice will include information about ht reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

Feedback process as noted in Administrative Procedure 822 – Accessibility and Barrier-Free Work Environments: Customer Service

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Peterborough Victoria Northumberland and Clarington Catholic District School Board (PVNCCDSB) welcomes feedback on how we provide accessible customer service.  Customer feedback will help us identify barriers and respond to concerns.

Notice of Availability of Documents as noted in Administrative Procedure 818 – Accessibility and Barrier-Free Work Environments: Employees

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Peterborough Victoria Northumberland and Clarington Catholic District School Board (PVNCCDSB) notifies the public that documents related to accessible customer service, are available upon request.

Information and Communications as noted in Administrative Procedure 822 – Accessibility and Barrier-Free Work Environments: Customer Service

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We have a process for receiving and responding to feedback and the process is accessible to person with disabilities upon request.

Employees as noted in Administrative Procedure 818 – Accessibility and Barrier-Free Work Environments: Employees

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We notify employees, job applicants  and the public that accommodations can be made during recruitment and hiring.  We notify job applicants when they are individually selected to participate in an assessment or selection process that accommodations are available upon request.  We consult with the applicants and provide or arrange for suitable accommodation.

We notify successful applicants of policies for accommodating employees with disabilities when making offers of employment.  We notify staff that supports are available for those with disabilities as soon as practicable after they begin their employment.  We provide updated information to employees whenever there is a change to existing policies on the provision of job accommodation that take into account an employee’s accessibility needs due to a disability.

We will consult with employees when arranging for the provision of suitable accommodation in a manner that takes into account the accessibility needs due to disability.   We will consult with the person making the request in determining the suitability of an accessible format or communication supports specifically for:

a) information that is needed in order to perform the employee’s job; and

b) information that is generally available to employees in the workplace.

Where needed, we will also provide customized emergency information to help an employee with disability during an emergency.  With the employee’s consent, we will provide workplace emergency information to a designated person who is providing assistance to that employee during an emergency.  PVNCCDSB will review the individualized workplace emergency response information,

a) when the employee moves to a different location in the organization;

b) when the employee’s overall accommodations needs or plans are reviewed; and

c) when the employer reviews its general emergency response policies.  O. Reg. 191/11, s.27(4).

We will provide the information as soon as practicable after we become aware of the need for accommodation due to the employee’s disability.

We have a written process to develop individual accommodation plans for employees.

We have a written process for employees who have been absent from work due to a disability and require disability-related accommodations in order to return to work.

Our performance management, career development and redeployment processes take into account the accessibility needs of all employees.

Design of Public Spaces as noted in Administrative Procedure 821 – Accessibility and Barrier-Free Work Environments: Design of Public Spaces

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We will meet accessibility laws when building or making major changes too public spaces.  Our public spaces include:

  • Recreational trails
  • Outdoor public eating areas like picnic areas
  • Outdoor play spaces, like playgrounds
  • Accessible off-street parking
  • Service-related elements like service counters and waiting areas

We put procedure in place to prevent service disruptions to the accessible parts of our public spaces.

Transportation as noted in Administrative Procedure 820 – Accessibility and Barrier-Free Work Environments: Transportation

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We meet accessibility laws when making our transportation services accessible.